Web design encompasses many different skills and disciplines in the production and maintenance of websites. The different areas of web design include web graphic design; user interface design; authoring, including standardised code and proprietary software; user experience design; and search engine optimization. Wikipedia

Major benefit of having a website is that it is accessible to anyone, anywhere, anytime. Even during non-business hours, customers can access your website and avail your services or get the information they need, which is one of the key elements in the importance of a website in business.

Lack of website gives the impression that your company might not have the resources or standards to meet customer needs. Without a website, It gives the appearance of a non-polished and rough relationships. Lack of professional appearance gives the impression that your company does not do much for you.